Privacy Policy | Vitti Canada Inc.

Effective Date: March 1, 2025

Vitti Canada Inc. (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, and protect personal information obtained through our website’s contact form. It has been prepared in accordance with the requirements of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and only includes what is strictly necessary for our contact form data handling.

By contacting us through our website, you consent to the collection and use of your personal information as outlined in this policy.

Personal Information We Collect

When you fill out our contact form, we collect only the personal information needed to respond to your inquiry. This may include:

Name: First and last name
Email Address: (e.g. your business or personal email)
Company Name: (if you provide it)
Phone Number: (optional, if you choose to provide it)
Message Content: Any information you include in the message field of the form

All information is provided voluntarily by you. We do not collect any sensitive personal data or additional information beyond what you enter into the contact form. We do not use cookies or tracking technologies to collect additional personal data for the purposes of this contact form.

How We Use Your Personal Information

We use the personal information you provide solely to respond to your inquiry or request. This means we will use your name and contact details to communicate with you and address the questions or information in your message. We do not use your information for any other purpose, such as marketing or newsletters, unless we obtain your explicit consent for that specific purpose.

We do not sell, rent, or trade your personal information to third parties. We will not share your data with anyone outside our organization except in the limited circumstances described in this policy (for example, with our service provider that powers our website, or if required by law – see below)

Data Storage and Security (Use of Wix Platform)

Our website is hosted on the Wix.com platform. When you submit a contact form, your information is transmitted to and stored on Wix’s secure servers. Wix provides us with the online platform that allows us to manage our website and communications. Personal data you submit via the form may be stored in Wix’s databases. Wix implements security measures such as encryption and firewall protection to safeguard your data.

We treat the security of your personal information seriously. While no method of transmission over the Internet is 100% secure, we and our service providers use commercially reasonable safeguards to protect your information against loss, theft, and unauthorized access. Your contact form data is accessible only to authorized personnel who need it to respond to your inquiry.

Please note that your information may be processed and stored by Wix on servers located outside of Canada (for example, in the United States or other jurisdictions). Regardless of location, the information is protected in accordance with Wix’s security standards and this Privacy Policy. By submitting the contact form, you acknowledge and consent to this transfer and storage of your data with our service provider.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected – namely, to respond to your inquiry and any follow-up questions. Once your inquiry has been addressed and we no longer need your information for that purpose, we will securely delete or anonymize the personal data.

We do not keep your personal information indefinitely. In practice, this means we will remove your contact form details from our records after we have resolved your request or inquiry, unless we are legally required to keep it longer. For example, if a specific law requires record-keeping for a certain period, or if the correspondence needs to be retained for legal reasons, we will retain the data only for that duration as required, after which it will be deleted.

Your Rights and Choices

Under Canadian privacy law, including PIPEDA, you have the right to access and correct the personal information we hold about you. Upon your request, we will inform you of the existence, use, and disclosure of your personal information and provide you access to that information, subject to any legal restrictions. If any information is inaccurate or incomplete, you have the right to request a correction or update.

You also have the right to request deletion of your personal data or to withdraw your consent to our handling of your information at any time. If you contact us to withdraw consent or ask us to delete your contact form information, we will promptly erase your data from our records (provided we do not have a legal obligation to retain it).

To exercise any of these rights – access, correction, or deletion – or to withdraw consent, please contact us using the information in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and at no cost to you, as required by law.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our data practices or to ensure ongoing compliance with relevant laws. When we make changes, we will revise the “Effective Date” at the top of this policy. Any updated policy will be posted on our website, and the changes will be effective when posted.

We encourage you to review this Privacy Policy periodically. By continuing to use our contact form or interact with us after any changes take effect, you acknowledge the revised Privacy Policy. We will not reduce your rights under this Privacy Policy without your consent, and any significant changes that affect how we handle your information will be communicated or highlighted on our site.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@vitticanada.com
Mailing Address: 100-55 Village Centre Pl. Mississauga, ON Canada

(Note: For privacy inquiries, email is the preferred and fastest contact method.)

We are committed to addressing any privacy-related questions or issues you may have. If you contact us, we may ask for verification of identity before proceeding with certain requests, to ensure we protect your information from unauthorized access.

Thank you for trusting Vitti Canada Inc. with your personal information. We value your privacy and will continue to take all necessary measures to protect it in compliance with Canadian law.